Last updated: July 2026

At Wendy Wigs, we attach great importance to the protection of your privacy. This policy explains what personal information we collect, how we use it, with whom it may be shared, and what your rights are regarding your data.

By using our online store or making a purchase, you agree to the practices described in this policy.

Table of Contents

  1. Information We Collect

  2. How We Use Your Information

  3. Sharing Your Information

  4. Data Security

  5. Cookies and Similar Technologies

  6. Retention of Your Information

  7. Your Rights

  8. Changes to This Policy

  9. Contact Us

1. Information We Collect

When you use our store, we may collect certain information necessary for the proper functioning of our services.

This information may include:

  • your first and last name;

  • your shipping and billing address;

  • your email address;

  • your phone number;

  • the products ordered;

  • payment-related information (credit card data is never stored by Wendy Wigs);

  • your IP address;

  • your browser, device, and certain technical information;

  • your browsing history on our store.

We only collect the information necessary to process your orders, improve our services, and comply with our legal obligations.

2. How We Use Your Information

The information collected allows us to:

  • process and ship your orders;

  • communicate with you about your purchase;

  • respond to your customer service requests;

  • prevent fraud and secure transactions;

  • improve our website and user experience;

  • comply with our legal and tax obligations.

If you choose to receive our promotional communications, we may also send you news, special offers, or information about our products.

You can withdraw your consent to marketing communications at any time by clicking the unsubscribe link in our emails.

3. Sharing Your Information

We never sell your personal information.

However, some information may be shared with trusted partners only when necessary for the operation of our store.

These partners may include:

  • Shopify, which hosts our online store;

  • payment providers used during checkout;

  • Canada Post or other carriers when necessary for delivery;

  • technical or analytical service providers helping us operate and improve our site.

These partners are required to protect your information in accordance with applicable laws.

4. Data Security

The security of your information is a priority.

Our store uses secure connections (SSL) to protect information exchanged between your device and our site.

Payments are processed by specialized providers that meet recognized industry security standards. Wendy Wigs never has access to your full credit card numbers.

Although we implement reasonable measures to protect your data, no internet transmission or storage system can guarantee absolute security.

5. Cookies and Similar Technologies

Our site uses cookies to:

  • ensure the proper functioning of the store;

  • remember your preferences;

  • keep items added to your cart;

  • measure site performance;

  • understand how visitors use our store.

You can manage or disable cookies from your browser settings. However, some site features may be limited if cookies are disabled.

6. Retention of Your Information

We retain your personal information only for the duration necessary to:

  • process your orders;

  • comply with our legal obligations;

  • manage our customer relationships;

  • resolve any disputes.

When this information is no longer needed, it is deleted or anonymized in accordance with applicable legal requirements.

7. Your Rights

Depending on your country of residence, you may have several rights regarding your personal information.

You can specifically request:

  • access to the information we hold about you;

  • correction of inaccurate information;

  • deletion of certain data where permitted by law;

  • withdrawal of your consent to marketing communications;

  • information on how your information is used.

To exercise any of these rights, please contact our team.

8. Changes to This Policy

We may update this privacy policy to reflect changes in our services, legal requirements, or technological advancements.

Any changes will be published on this page with a new update date.

We encourage you to consult this policy regularly to stay informed of any changes.

9. Contact Us

If you have any questions about this policy or how your personal information is handled, you can contact our team.

Email: wendywigss@gmail.com

To facilitate the processing of your request, please include your full name and order number if your request concerns a purchase made on our store.

We commit to responding as quickly as possible.